• Cancellations must be sent via Landline, WhatsApp or Email. 

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• Cancellation terms: 

- More than 24 hours before pickup: Full refund, less processing fees. 

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• No Refunds will be made if:

- Cancellation is made Less than 24 hours / No-Show

-the client leaves the pick-up point for any reason without informing the operator

-If the client makes a booking on the incorrect date, time, or pick-up point.

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• The Operator may cancel only for safety, operational, or compliance reasons. A full refund will be issued.